They attend my needs but we got there a few minutes late, this guy at the front desk (bald guy) told us not to come late at the next time; he said it rude but was fine, but when costumers started coming he make sure to embarrassed us letting them know we got there a few minutes late in a rude manner, I said sorry, we are moving and a lot of stress, my mistake but really hated the fact he wanted to embarrassed us in front of everyone. The other people were good, vet was kind of rude when explaining things. We were a few minutes late, they could say to reschedule the appointment and it will be totally fine! prefer that than having to experience a rudeness towards me and my husband. Staff preparing the cats were nice and polite and was also cheap.
BVA
Talk about no Aloha! This guy Troy Smith is not rude, but just weird. I must say his staff is helpful, and nice (although a little scared of him).
Saved my rescue barn kitten 7 years ago! Great vet!
If you don't believe me, go check him out. Good Luck. I understand there is a good Vet in Kaneohe.
I absolutely love working with this office and their doctor. The office staff is very helpful and so good at handling/working with our dog. The doctor is very knowledgable and good at his craft. He has given correct medical advice when others were wrong about a ringworm issue our dog battled. His bedside manner isn't warm and fuzzy, but he is good at what he does and no-nonsense. I am a High School Biology teacher who appreciates that honesty. Also I hate the idea of paying double for someone who will come pamper my emotions when my dog needs medical care.
I have only had great experiences with this clinic. Everyone is very caring and gentle with our 2 puppies and very friendly with us.
They are half the price or less than everyone else on the island! This is another reason we love going there. We know that we aren't paying "hidden fees" that so many other places "need to charge". It is country-style veterinary experience and for that reason, we won't ever go anywhere else.
North Shore Veterinary Clinic is a US Veterinary Care based in Waialua, Hawaii. North Shore Veterinary Clinic is located at 67-292 Goodale Ave, Waialua, HI 96791, USA.
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